Privacy Centre
Effective Date: 26th October 2024
Live Well with Tel (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and disclose your personal information when you use our website ([invalid URL removed]) and interact with our services.
1. Information We Collect
We may collect the following types of information:
- Personal Information: This includes information that can be used to identify you, such as your name, email address, phone number, and any other information you provide when you fill out our contact form or interact with our services.
- Usage Data: We collect information about how you use our website, such as the pages you visit, the links you click, and the time and date of your visit.
- Device Information: We may collect information about the device you use to access our website, such as your IP address, browser type, operating system, and device identifiers.
2. How We Use Your Information
We use your information for the following purposes:
- To provide and improve our services: This includes responding to your enquiries, providing you with personalised training plans and nutrition coaching, and improving our website and services.
- To communicate with you: We may use your information to send you emails about your enquiries, updates about our services, and other relevant information.
- To personalize your experience: We may use your information to tailor your experience on our website and provide you with content that is relevant to your interests.
- To comply with legal obligations: We may use your information to comply with applicable laws and regulations.
3. Legal Basis for Processing
We process your personal information based on the following legal grounds:
- Consent: We rely on your consent to process your personal information for marketing purposes, such as sending you emails about our services.
- Legitimate Interests: We may process your personal information for our legitimate interests, such as improving our website and services, preventing fraud, and protecting our legal rights.
- Contractual Necessity: We may process your personal information to fulfil our contractual obligations to you, such as providing you with personal training services.
4. Disclosure of Your Information
We may disclose your information to the following third parties:
- Service providers: We may share your information with service providers who assist us with providing our services, such as email marketing providers and website hosting providers.
- Legal authorities: We may disclose your information to legal authorities if required to do so by law or legal process.
5. Data Security
We take reasonable measures to protect your information from unauthorised access, use, or disclosure. However, no method of transmission over the Internet or method of electronic storage is 100% secure.
6. Your Data Protection Rights
You have the following data protection rights:
- Right to access: You can request access to your personal information.
- Right to rectification: You can request that we correct any inaccuracies in your personal information.
- Right to erasure: You can request that we delete your personal information.
- Right to restriction of processing: You can request that we restrict the processing of your personal information.
- Right to data portability: You can request that we transfer your personal information to another organization.
- Right to object: You can object to the processing of your personal information.
To exercise your data protection rights, please contact us using the contact details below.
7. Data Retention
We will retain your personal information for as long as necessary to fulfil the purposes for which it was collected, or as required by law.
8. Children’s Privacy
Our services are not directed to children under the age of 13. We do not knowingly collect personal information from children under 13.
9. Changes to this Privacy Policy
We may update this Privacy Policy from time to time. We will post any changes on this page.
10. Contact Us
If you have any questions about this Privacy Policy, please contact us.